CORONAVIRUS UPDATE

* If you are arriving on or after May 19, 2020, at present, our Sandy Beach Vacation Rentals standard policies apply.

We are still welcoming our guests and truly hope you can travel as planned. Our beaches are still beautiful with the best sunsets & sunshine there is to offer. We hope everyone will need the relaxation after these stressful times. Our vacation rental properties offer you a private getaway, allowing for social distance within a private home or condo, which offers amenities such as high-speed Wi-Fi, fully-equipped kitchens, most with keyless entry (so no interaction is necessary), and most feature a private balcony or deck.

We thank you for choosing a Sandy Beach Vacation Rentals property where we love you to the beach and back and memories last a lifetime. We are all in this together and remain committed to providing the best accommodations for guests to enjoy.

Q: I bought travel insurance. How do I make a claim?

A: If you purchased travel insurance through VRBO/HomeAway, the insurance policy is provided through CSA. To better understand your CSA policy and what it covers, you can call (800) 874-2442 or email csa@csatravelportection.com. File claims at https://www.csatravelprotection.com/claim.

If you purchased insurance through Sandy Beach Vacation Rentals, your policy is provided by Rental Guardian or Red Sky depending on the date you took out the insurance. 

To better understand your Rental Guardian Policy, you can call 1-833-610-0736 or file claims with Rental Guardian at NWTravClaims@cbpinsure.com

To better understand your RedSky policy, you can call 1-866-889-7409. File claims with RedSky at https://www.trippreserverclaims.com/

Q: If I receive a credit and reschedule my dates, will I have to buy new travel insurance?

If you have opted in for either CSA or RedSky Travel Insurance, policies will transfer to new dates if you reschedule your vacation.

Q: What is the best way to contact Sandy Beach Vacation Rentals?

A: Guests are encouraged to email us at sandybeachvacationrentalsfl@gmail.com and/or call (727)-290-9520. Press 5 to speak to a representative during business hours. Please note a callback option is available and encouraged for guests that call.

Q: If I reschedule my dates, do I have to stay in the same unit?

A: Although preferred, we welcome you to look through our properties! We understand that due to availability the same property may not be available.

Q: What if the new dates/units that I choose cost more than my reservation credit?

A: If the rental rate of your new reservation is more than your credit, you will be responsible for the difference.