Frequently Asked Questions

How much of a deposit is needed to make a reservation?


What is your cancellation policy?

If you cancel your reservation more than 30 days prior to arrival you will forfeit your $300 deposit/down payment plus any insurance amount. You can place a claim for the $300.00 through your insurance policy if it is in place if it is a covered cancellation reason.

Once your reservation is paid in full and you are within the 30 days there are no refunds unless you have the travel insurance in place. If we are able to re-book any of the time you could receive a partial refund less the $300 deposit.

I have made my reservation now what?

You will receive a confirmation by email requesting your signature on a security deposit form in lieu of a cash security deposit to be completed within 48 hours. If you have booked 30 days or less prior to arrival you will receive the same document to sign. This form must be completed prior to check in as you check in at the property. If we have your payment, signed contract and copy of your driver’s license you will receive your check in instructions 48 hours prior to arrival.

Once we receive the document signed and your DL copy we will send you the check in instructions for the property that are unit specific. Why do we need a copy of your DL? We have had fraudulent charges. Guests come to a property and stay then get home and say it was not them. This is for our protection and yours. You will have the opportunity to download our guest app as well to make communication better once you arrive.

If I have a problem with the property what should I do?

Please call our office at 727-290-9520, email us or submit a request via email or the app. If it is an emergency please follow the phone prompts for emergencies. An emergency consists of lock outs, no AC, Plumbing stoppages, No hot water, leaks, electrical hazards, etc.

What are my responsibilities on check out:

Please make sure the garbage is bagged and disposed of properly including recyclables. If there are not bins on the property it must be disposed of.

Please dispose of unusable food in the refrigerator or left on the stove. If you choose to donate canned or boxed items to a local food pantry or outreach please call us and we will arrange for pick up or you can drop it off at our local office.

Please make sure the dishwasher is loaded and started with dishwasher detergent (not dish soap) on your departure. If you do not have a dishwasher it is your responsibility to wash the dishes. Please DO NOT put dirty dishes in the cabinet!

If you have used owner linen, beach towels or towels that are the owners please make sure they are laundered and put away prior to your departure.

Close all doors and windows.

Set the AC to 78 degrees when the weather is warm and 60 if the weather is cold and the heat is on.

If your unit is on a lock box please leave the 2 sets of keys on the kitchen counter and the lock box key back in the lock box.

If your unit has pool tags please assure all are there and with the keys in visible sight. Lost pool tags are $25.00 and lost keys are $5.00 per set. There is a higher charge if there is an expensive lobby key or mail key on the set.

Please make sure the unit is picked up and left in a manner in which you found it. (Sand cleaned up and no garbage left throughout the unit.)

Can I bring my pet?

You can only bring your pet if it is an approved pet friendly property.

Can I bring a boat, wave runner or trailer?

Sorry, none of our condos will allow a trailer on site. There are storage lots and marinas that you can store marine craft.

What is Our Privacy Policy?

This privacy policy discloses the privacy practices for This privacy policy is only applicable to the information collected by the web site.

We do not share your information with outside 3rd party companies.

The site only collects the data you provide.

There are security measures in place to protect the use or misuse of your data.

We take security of your information seriously and protect what is gathered both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we protect sensitive information transmitted online, we also protect your information not online. We only allow employees working in our office access to personal information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We are the only owners of any information collected on the site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.

Unless you opt out of correspondence, we may contact you via email or mail in the future to tell you about specials, new products or services, or changes to this privacy policy.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address: or phone number: 727-290-9520:

You may also contact us to change or correct any of your personal data: email changes, address changes, etc.

Our Privacy Policy may change at different times and updates will be posted on this page. If you feel like we are in violation of this privacy policy, you should contact us immediately via telephone at 727-290-9520 or by email at .