Our stay at the condo started off with a unit that had not been cleaned. However Sandy Beach was on top of it, we arrived on January 1, and apparently, the cleaning staff had decided to take the holiday. 🙂 Cherie was awesome, she set us up in a house only 5 minutes away from the condo and it was beautiful itself, it even had a pool, we were not rushed in any way and stayed till the next day and she let us know when the condo was clean and we could move back in. Everyone was great the security staff there was personable, we love them!!